Frequently Asked Questions
1. What material are your rhinestones made of?
Our rhinestones are made of high-quality glass material with excellent clarity, shine, and durability.
They provide a diamond-like sparkling effect and are suitable for nail art, clothing decoration, shoes, bags, jewelry,
and DIY projects.
2. Are your rhinestones made of real crystal?
Our products are premium glass rhinestones, not natural diamonds.
They are designed to deliver a luxury crystal-like appearance at a more competitive price.
3. Do you offer wholesale pricing?
Yes. We support wholesale and bulk orders for distributors, brands, nail salons, and retailers.
Please contact us for wholesale pricing and customized quotations.
4. What is your minimum order quantity (MOQ)?
We offer flexible MOQ options depending on the product style and packaging requirements.
Some items are available with low MOQ for trial orders.
5. Can I customize colors, sizes, or packaging?
Yes. We provide OEM & ODM services including:
- Custom colors
- Mixed sizes
- Custom packaging
- Brand logo printing
- Private label solutions
6. What sizes are available?
We offer multiple sizes for different applications, including nail art and garment decoration.
Popular sizes include:
- SS3
- SS6
- SS10
- SS16
- SS20
- SS30
- SS34
- SS40
- SS50
Custom size combinations are also available.
7. Do your rhinestones have strong shine?
Yes.
Our glass rhinestones feature precision cutting and high-reflection coating for superior sparkle and brilliance.
8. Are the rhinestones hotfix or non-hotfix?
We provide both:
- Hotfix rhinestones
- Non-hotfix rhinestones
Please check the product description or contact us for details.
9. What industries use your rhinestones?
Our rhinestones are widely used for:
- Nail art
- Fashion accessories
- Dance costumes
- Wedding decoration
- DIY crafts
- Shoes & bags
- Jewelry making
10. How long does shipping take?
Production and shipping time depends on order quantity and destination country. Normally:
- Sample orders: 3–7 days
- Bulk orders: 7–15 days
11. Which countries do you ship to?
We ship worldwide, including:
- United States
- Canada
- United Kingdom
- Germany
- France
- Italy
- Australia
- Middle East countries
- Southeast Asia
12. Can I get samples before placing a bulk order?
Yes. Sample orders are available so you can check the quality, color, and sparkle before mass production.
13. What payment methods do you accept?
We usually accept:
- PayPal
- Bank Transfer (T/T)
- Credit Card
- Alibaba Trade Assurance
14. How can I contact you?
You can contact us through:
- Website contact form
We usually reply within 24 hours.
